1. Information We Collect
DrCanonical ("we", "us", "our") collects the following types of information when you use our Service:
- Account Information: When you register, we collect your name, email address, and password (stored in hashed form).
- Payment Information: When you purchase credits, payment is processed through third-party providers. We do not store your full payment details on our servers.
- Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, and actions taken within the dashboard.
- Device Information: We may collect information about the device you use to access the Service, including browser type, operating system, and IP address.
- Content Data: Any content you create, upload, or deploy through the Service, including page content and configuration settings.
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve the Service:
- Essential Cookies: Required for the Service to function, including session management and authentication.
- Analytics Cookies: Help us understand how users interact with the Service so we can improve the experience.
- Preference Cookies: Remember your settings and preferences for a better experience.
You can control cookie settings through your browser preferences. Note that disabling essential cookies may prevent certain features of the Service from functioning properly.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Service
- To process transactions and manage your account
- To send you service-related communications, including account notifications and support responses
- To monitor and analyze usage trends to improve the user experience
- To detect, prevent, and address technical issues, fraud, or security concerns
- To enforce our Terms of Service and other policies
- To comply with legal obligations
4. Third-Party Services
We may share your information with the following categories of third-party service providers:
- Payment Processors: To process credit purchases securely (e.g., OxaPay for cryptocurrency payments).
- Hosting Providers: To host and deliver the Service infrastructure.
- Analytics Services: To help us understand Service usage and improve performance.
- Email Services: To send transactional and service-related communications.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Third-party providers are contractually obligated to protect your data and use it only for the purposes we specify.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit using TLS/SSL
- Secure password hashing using modern algorithms
- CSRF protection on all form submissions
- Regular security audits and vulnerability assessments
- Access controls limiting who can view or modify your data
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Export: Request a copy of your data in a portable format.
- Opt-out: Opt out of non-essential communications at any time.
- Restriction: Request that we restrict processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. Specifically:
- Account Data: Retained until you request account deletion.
- Transaction Records: Retained for a minimum of 5 years for financial and legal compliance.
- Usage Logs: Retained for up to 12 months for analytics and security purposes.
- Content Data: Retained until you delete it or your account is terminated.
After the applicable retention period, data is securely deleted or anonymized.
8. Children's Privacy
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using the Service, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your own.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: